Privacy policy
1. Personal Data Controller
1.1. The controller of your personal data is:
Phone number: 881412855
E-mail: dinosmileusa@gmail.com
1.2. For matters related to personal data processing or product safety, you can contact us at: dinosmileusa@gmail.com.
2. Purposes and Legal Bases for Processing
2.1. We process personal data for the following purposes:
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Order fulfillment and sharing data with overseas suppliers – Article 6(1)(b) GDPR.
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Handling inquiries, complaints/claims, and product safety reports – Article 6(1)(f) GDPR.
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Sending newsletters – Article 6(1)(a) GDPR.
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Traffic analysis and store optimization – Article 6(1)(f) GDPR.
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Payment processing by payment operators – Article 6(1)(b) GDPR.
2.2. Data is processed only to the extent necessary to achieve the purposes listed above.
3. What Data We Collect
3.1. We may process:
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first and last name,
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e-mail address,
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delivery address,
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phone number,
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transaction data processed by payment operators.
3.2. We do not store payment card details—these are processed by payment operators.
3.3. Data may be shared with overseas suppliers for the purpose of fulfilling your order.
4. Recipients of Personal Data
4.1. Recipients of your data may include:
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overseas suppliers,
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logistics companies,
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payment operators,
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Shopify Inc.,
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analytics providers (e.g., Google Analytics).
4.2. Recipients act in accordance with the GDPR and data processing agreements.
5. Data Retention Period
5.1. We store data:
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for the time necessary to fulfill the order and handle complaints/claims,
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for at least 5 years – in accordance with tax law,
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until consent is withdrawn – marketing data,
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until product safety procedures are completed.
5.2. Analytics data is stored no longer than required for the controller’s purposes.
6. Your Rights
6.1. You have the right to:
access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent.
6.2. To exercise your rights, contact: dinosmileusa@gmail.com.
6.3. You may lodge a complaint with the relevant data protection authority (PUODO).
7. Cookies and Tracking Technologies
7.1. We use cookies to: ensure the store functions properly, perform analytics, and personalize ads.
7.2. We use tools such as: Shopify, Google Analytics, Meta Ads, TikTok Ads.
7.3. You can manage cookies via your browser settings or the consent banner.
8. Transfers of Data Outside the EEA
8.1. Data may be transferred outside the EEA (Shopify – Canada, USA).
8.2. Shopify applies GDPR-compliant safeguards, including Standard Contractual Clauses (SCCs).
8.3. Customers are informed about this before placing an order.
9. Product Safety (GPSR)
9.1. Data may be processed as part of product safety procedures.
9.2. Product safety reports: dinosmileusa@gmail.com (response within 24 hours).
9.3. In the event of a product recall, the customer will receive instructions on the procedure.
10. VAT and Customs Formalities
10.1. The customer becomes the importer and is responsible for VAT and customs duties, unless the supplier applies IOSS.
10.2. Information on VAT/IOSS is provided before purchase.
11. Changes to the Privacy Policy
11.1. We may update this Privacy Policy at any time.
11.2. The current version is available on: dinosmile.store.